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FAQs

Wax melts are basically wickless candles! Just put a wax cube or two into a wax warmer, and as the wax melts and releases the scent into the air, your room or house will smell fantastic within about 20 minutes.

Start with one cube and work from there. One cube is usually enough, although some people use two cubes. Two cubes may last a little longer than one cube, since the wax pool is deeper so it doesn't burn off as quickly. But too many cubes can actually hinder the throw, as it makes the wax pool too deep so that the middle of the wax doesn't get hot enough.

Tealight warmers that don't use electricity; they use small tealight candles to provide the heat. Tealight warmers are the cheapest and easily available.

"Throw" is how far the scent reaches ("throws") when it's melting.

There are many factors that contribute to how long the oils last. Air conditioning, heating, closed doors, open doors, dehumidifiers, etc. However, we have found that our 100ml diffuser oil should last for approximately 3-4 months, but ultimately this will depend on the temperature of your home.

Here are a few safety notes:

  • Designed to be used in traditional tea light burners
  • These are wickless so don't produce a flame like candles
  • Keep out of the reach of children and pets
  • Burn within sight
  • The burner well should not be filled to the top with wax
  • Don't move your burner until the wax has reset upon extinguishing as the wax and burner will be hot
  • Don't add water or additional oil to the wax
  • Keep wax free of foreign materials including matches
  • Only use unscented tea lights
  • Standard 4 hour tea lights are better to be used. 8 hour ones should not be used!
  • Harmful if swallowed; DO NOT EAT
  • If wax is accidentally spilled, simply use soapy water and a cloth to wipe up

Here are a few safety notes:

  • Never leave a burning candle unattended
  • Burn out of the reach of children and pets
  • Don't burn candle on or near anything that can catch fire
  • Leave at least 10cm between burning candles
  • Keep away from draughts and vibrations
  • Keep away from heat sources
  • Always use a candle holder
  • Place candles in an upright position
  • Trim wick to 0.5cm-1cm before lighting
  • Keep wax free of foreign materials including matches and wick trimmings
  • Do not move a burning candle
  • Always snuff out the flame, do not blow it out
  • Never use liquids to put a candle out
  • Leave 1cm of wax in the bottom of the container and discard

Here are a few safety notes:

  • Highly flammable liquid and vapour
  • Do not ingest
  • Harmful to aquatic life with long lasting effects
  • Causes serious eye irritation
  • May cause an allergic skin reaction
  • If medical advice is needed, have original container to hand
  • Keep out of the reach of children and pets
  • Keep away from heat/ignition sources
  • People suffering from perfume sensitivity should be cautious when using this product
  • Use gloves when handling used reeds
  • Do not place directly onto polished, painted, plastic or leather surfaces or on electrical equipment as accidental spillage may cause damage to certain materials
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